Policy

• Rules and regulations are subject to change with or without notice.
• Prices and treatment offerings are subject to change with or without notice.
• Our services are available by appointment only. We do not accept walk-in clients. 
• All reservations must be made through our official booking site. 

We require 48 hours' notice for any appointment cancellations or rescheduling. Cancellations or rescheduling within 48 hours of the appointment will incur a fee of 100% of the service cost. No-shows without notice will be charged the full service cost.   Clients who fail to show for a scheduled appointment without providing the required 48-hour notice may be banned from making future reservations. DEPOSITS ARE NON - REFUNDABLE. 

If a client opts to proceed with only a part of their booked services, they will be billed for the entire appointment. Short notice makes it challenging to accommodate new bookings.

If for any reason Bayshore Beauty cancels your appointment, no compensation will be given. When clients cancel, we lose income; when we cancel, there's no financial loss for you. Thank you for understanding.

If a client arrives late to an appointment, the time missed will be deducted from the scheduled duration. For instance, if a 60-minute appointment is booked and the client arrives 10 minutes late, only 50 minutes will remain. The full rate for the originally scheduled appointment will still apply.

Please do not arrive more than 5 minutes prior to your scheduled appointment. 

Please complete all forms received with your appointment confirmation to help us prepare for your visit and ensure efficient service. 

We value integrity and fairness. We reserve the right to decline services to individuals where a direct conflict of interest exists, in order to maintain impartiality and protect the interests of both our clients and our business. Any such decision will be communicated respectfully and confidentially. 

Please note that there is a 7-day window for product returns. Products must be unopened to be eligible for return. For hygiene and safety reasons, we cannot accept returns or provide refunds in the event of an allergic reaction or personal dissatisfaction. 

• Gift certificates are not exchangeable for cash.
• We require the original gift card or gift certificate for redemption. Copies or pictures are not accepted.
• Bayshore Beauty is not responsible for lost, stolen, or mutilated gift certificates.
• Gift certificates must be surrendered at the time of redemption.
• The face value of gift certificates is in US dollars.
• Gift certificates are nontransferable. 
• Prices of treatments are subject to change without notice.  Customers will be able to use purchased gif certificates, and will be responsible for the difference in price.  
• Gift certificates are valid for treatments only and cannot be used for product purchases.

While we utilize the highest caliber of customized products and advanced technologies, the biological response of the skin is unique and inherently unpredictable. Please be advised that allergic reactions are beyond our ability to predict or control. In the event of an unexpected reaction or personal dissatisfaction, we ARE UNABLE to offer refunds or credits. Your health is our priority; should a reaction occur, we strongly recommend consulting a medical professional for guidance. By booking a service, you acknowledge that all treatment sales are final. 

For our expectant guests who are beyond twenty weeks of pregnancy, we kindly request that you note this on your intake form so we may properly accommodate you. We are pleased to provide table elevations during your session to ensure you remain comfortable and are not required to lie flat on your back.

To maintain the integrity of your skin and ensure optimal results, we recommend that guests reschedule their appointment if an active cold sore or open lesion is present, as we may be unable to perform the treatment. 

For our male guests, facial hair is perfectly welcome; however, we ask that you refrain from shaving on the day of or the day before your visit to prevent sensitivity.

In the days surrounding your appointment, we ask that guests observe the following timelines for skincare and aesthetic treatments:

• Active Ingredients: Please discontinue the use of Retinol, Vitamin A derivatives, and active acids for three to five days both before and after your facial.
• Waxing & Laser: To protect the skin barrier, please avoid facial waxing for three days and laser hair removal on the treated area for two weeks surrounding your session.
• Injectables: While Botox may be administered five days prior to or following your treatment, we require that dermal fillers be completed at least two weeks in advance, or as specifically instructed by your physician.

YOUR SAFETY & SKIN HEALTH COME FIRST. TO HELP US DELIVER THE SAFEST, MOST EFFECTIVE TREATMENTS, WE ASK THAT YOU FULLY DISCLOSE ANY CHANGES TO YOUR HOME SKINCARE ROUTINE, MEDICATIONS, LIFESTYLE HABITS, OR RECENT TREATMENTS PRIOR TO EACH APPOINTMENT.

YOUR SKIN’S BARRIER AND SENSITIVITY CAN CHANGE RAPIDLY BASED ON ACTIVE INGREDIENTS OR EXTERNAL FACTORS. IF A ROUTINE CHANGE IS NOT DISCLOSED PRIOR TO YOUR SERVICE AND AN UNEXPECTED SKIN REACTION OCCURS, OUR TEAM WILL PROVIDE IMMEDIATE PROFESSIONAL GUIDANCE AND, IF NECESSARY, REFER YOU TO A DERMATOLOGIST OR SPECIALIST. 

FULL TRANSPARENCY ENSURES WE CAN ADAPT YOUR TREATMENT SAFELY AND ACHIEVE YOUR BEST RESULTS TOGETHER.